Turning complex products into clear outcomes.

AI-powered customer success platform.

• Implemented Scrum agile practices, boosting teams' efficiency by 40% and accelerating time to market for new features.
• Led a five-person dev team to deliver 4 major AI product releases, causing a 15% growth in monthly active users.
• Delivered integration of HubSpot, Pipedrive, Intercom, and Gmail, building reliable data pipelines to support scalable AI features.
• Collaborated with cross-functional teams and stakeholders to rework the app, eliminating unnecessary features and streamlining complex processes, which improved usability.
• Balanced stakeholder requests, bug resolution, and new feature delivery against the product roadmap, making tradeoffs to maintain delivery speed and product stability.

Web3 governance / insurance platform.

• Delivered MVP for a Web3 protection protocol, driving QA and bug triage to ensure a stable launch in a high-risk security domain.
• Led cross-functional execution across engineering, design, marketing, and risk, aligning delivery with product positioning in decentralized asset protection.
• Simplified complex Web3 concepts (coverage, staking, claims) through UX/UI improvements, improving usability for non-technical users.
• Defined product positioning through competitive research across Web3 security protocols, shaping differentiation in an early-stage market.

Blockchain security and analytics platform.

• Owned product development for a Web3 audit marketplace, scaling a network of 1000+ auditors and delivering internal AI and fuzz testing tools used in daily audit workflows.
• Drove MVP from zero to production, focusing on QA and product readiness for a platform that secured €800k+ in seed funding.
• Designed and implemented KYC and auditor verification flows (identity checks + technical exams), enabling the onboarding of 400+ vetted auditors and improving trust in audit outcomes.
• Led roadmap planning and backlog prioritization, balancing stakeholder needs, bug fixes, and feature delivery to maintain consistent product progress.
• Planned and executed UX/UI improvements post-funding, simplifying complex audit workflows and improving usability for both clients and auditors.

• Built and launched an NFT website, handling front-end and back-end development, user experience and smart contract integration.
• Managed the NFT product lifecycle from ideation to launch.
• Executed community marketing across Twitter, Discord and Instagram.
• Engaged with collectors, investors and collaborators to validate product-market fit.

ESG analytics startup.

• Transformed Excel-based data management into a scalable web database using HTML, CSS, JavaScript, MySQL and PHP.
• Converted mockups into a usable web presence and supported front-end development aligned with brand standards.
• Oversaw PHP back-end work to maintain website integrity.

• Supported undergraduate Computer Science teaching, office hours and course materials.
• Served as liaison between faculty and students and supported grading and assessments.

• Managed daily store operations, staff, budgeting, inventory and customer experience.
• Developed sales and service strategies across a high-volume retail environment.